Kantesti – AI Blood Test Analyzer

Privacy Policy & Data Protection Notice

Privacy Policy

Last Updated: August 8, 2025 | Effective Date: August 8, 2025

PIYA AI (“we”, “our”, “us”) operates the Kantesti – AI Blood Test Analyzer. Our Android app is a **WebView** that displays our web service. This policy explains how we handle personal data when you use Kantesti via our website or the mobile app. We store application data on servers we control at **PythonAnywhere** and process payments through independent **payment processors**. We do not sell personal data.

1. Introduction & Scope

1.1 About Kantesti

Kantesti interprets laboratory blood tests and generates AI-assisted reports for informational purposes. Kantesti is not a substitute for professional medical advice, diagnosis, or treatment.

1.2 Scope

This policy covers all users of our website, WebView app, clinic dashboard, and API integrations.

1.3 Principles

Transparency

Clear information about what we collect and why.

Data Minimization

Only what’s needed to deliver the service.

Security

Administrative, technical, and organizational safeguards.

User Control

Tools to access, rectify, or delete your data.

Compliance

We aim to comply with GDPR, HIPAA (where applicable), and other laws.

2. Data Controller Information

Data Controller / Contact

PIYA AI

Address: Simrock Str. 58, 50823 Köln, Germany

Email: [email protected]

Phone: +49 177 497 4039

2.1 Data Protection Contact

For privacy inquiries please contact [email protected]. We respond within applicable legal timeframes.

3. Information We Collect

3.1 Categories

Account & Contact

  • Name, email (required)
  • Phone number (optional)
  • Postal address (optional / for billing)

Health Data (Sensitive)

  • Uploaded lab results (photos, PDFs, other docs)
  • Values you enter manually
  • Notes you add to a report

Purchase & Billing

  • Purchase history and invoices (collected)
  • Payment card data handled by payment processor (shared only; we do not store card numbers)

Technical & Usage

  • Device, browser, IP, timestamps
  • Feature usage, error logs (for diagnostics)

3.2 How Data Is Collected

  • Directly from you (registration, uploads, forms)
  • Automatically via cookies/telemetry on our website shown inside the WebView
  • From payment processors (transaction confirmations)

3.3 Android / WebView Note

The Android app itself does not access device sensors or store data locally beyond what is necessary to display web content. All data flows occur between your device and our servers (or the payment processor) through the web content displayed in the app.

4. How We Use Your Information

PurposeData UsedNotes
App functionalityAccount, Health, TechnicalGenerate and deliver AI analysis reports.
Account managementAccount & ContactSign-in, password reset, profile settings.
Purchase processingPurchase history (collected), payment info (shared)Card data processed by payment processor; we keep invoices/order records.
Security & fraud preventionTechnical, Account, PurchaseAbuse prevention, 3D Secure checks by processor.
Developer communicationsEmail/phone (if provided)Receipts, service notices, important updates.
Analytics (limited)Aggregated usage/technical dataImprove performance and reliability. Optional where consent is required.

6. Automated Decision Making & Profiling

Kantesti uses automated processing to interpret lab data and generate insights. These outputs are advisory and should be reviewed by a qualified professional. You may request human review and object to automated decisions where applicable law provides such rights.

7. Information Sharing and Disclosure

RecipientPurposeDataNotes
Hosting provider (PythonAnywhere)Store and process service dataData you upload and account dataProcessor acting on our instructions.
Payment processorComplete transactions; 3D SecurePayment info (card details), billing detailsShared: we never store full card numbers.
Email/SMS providerSend transactional messagesEmail, phone, message contentOnly for service communications.
AuthoritiesLegal complianceAs required by lawAfter legal review.
  • We do not sell your personal or health data.
  • Third parties must protect data and act only on our instructions.

8. Third-Party Services & Integrations

We use third-party services for hosting, payment processing, email delivery, and security. The specific providers may change over time; we maintain agreements and safeguards for each provider.

9. Data Security

Encryption

HTTPS/TLS in transit; encrypted storage for uploaded files and reports.

Access Control

MFA for staff, role-based access, least-privilege policy, audit logs.

App Safety

File-type validation and malware screening for uploads.

Backups

Regular backups and disaster-recovery procedures.

While we implement safeguards, no method of transmission or storage is 100% secure. We work continuously to improve our protections.

10. Data Retention

DataRetentionNotes
Account & contact dataFor the life of the accountDeleted within ~30 days after closure unless legally required longer.
Uploaded health data (free tier)Up to 90 daysThen deleted unless you upgrade or export.
Uploaded health data (paid)While subscription is activeDeleted within ~90 days after expiry unless you request earlier deletion.
Purchase history & invoicesUp to 7 yearsRequired for accounting/tax.
Logs & diagnosticsUp to 24 monthsSecurity and troubleshooting.

You can request deletion at any time; some records may be retained where law requires.

11. International Data Transfers

Your data may be processed in the EU/EEA, the UK, or other countries. Where required, we use appropriate safeguards such as Standard Contractual Clauses and supplementary measures.

12. Your Privacy Rights

  • Access, correction, deletion.
  • Restriction or objection to processing in certain cases.
  • Data portability for information you provided to us.
  • Withdraw consent where processing is based on consent (e.g., health data, marketing).
  • Lodge a complaint with your supervisory authority.

To exercise rights, contact us via the details in the Contact section.

13. Cookies & Tracking

Our website (displayed in the app via WebView) uses essential cookies for security and session management. Analytics/marketing cookies are used only with consent where required. You can manage preferences via our cookie banner/settings or your browser.

14. Children’s Privacy

Kantesti is intended for users **18+**. We do not knowingly collect data from children without appropriate consent and authorization.

15. Data Breach Procedures

We investigate incidents, mitigate risk, notify users and/or authorities where required, and document remediation steps.

16. Policy Updates

We may update this policy from time to time. Material changes will be notified via email, in-app, or on the site. The “Last Updated” date shows the latest version.

17. Contact Information

Privacy Contact

PIYA AI – Kantesti

Email: [email protected] / [email protected]

Phone: +49 177 497 4039

Address: Simrock Str. 58, 50823 Köln, Germany

Requests

To access, delete, or export your data, email us or use the in-app/web account settings. We may need to verify your identity.

Your Privacy Matters

We collect only what is necessary, store it securely on our servers, and share it only with essential providers such as payment processors. Credit card data is handled by the processor and not stored by us.